FAQs

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Local payment options may also be available depending on your location.

Yes, we ship worldwide. Shipping fees and delivery times vary depending on the destination.

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

Delivery typically takes 5–7 business days for DHL Express and 7–21 business days for Registered Air Mail , depending on your location and the shipping method selected.

Orders can only be changed or canceled within 12 hours after placement. Please contact our customer support team as soon as possible.

We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

To initiate a return, please contact our support team. We will provide instructions and a return address. Customers are responsible for return shipping unless the item was damaged or incorrect.

We sincerely apologize. Please contact us within 3 days of receiving your order, and we’ll arrange a replacement or a full refund.

Absolutely. Our site uses SSL encryption to protect your data, and all transactions are processed through secure, PCI-compliant payment gateways.

Yes, we frequently run special offers and seasonal sales. Sign up for our newsletter to stay updated!

No, you can check out as a guest. However, creating an account allows you to track orders, save addresses, and enjoy a faster checkout next time.

You can reach us by using the contact form on our website.